Who We Are

Innovare Patient Relationship Management partners with doctors and facilities to ensure that all efforts have been exhausted before the decision is made to report an account to the credit bureau. Our involvement creates awareness and informs the patient of the options that are available. We have found that by managing the patient doctor relationship more patients are willing to make an arrangement to avoid any possible negative activity. Innovare Patient Relationship Management is a medical debt recovery agency who intervenes 120 days before your record is reported to the credit bureau.

Your patients will have the opportunity to:
  • Receive a detailed overview of your EOB (Explanation of Benefits) on why you are responsible for the debt.
  • Challenge that the claim was processed incorrectly and request a resubmission.
  • Explain the problem that is keeping you from satisfying your account balance.
  • Work out a payment delay or an extended payment plan to avoid a blemish on your credit.

If your account has the misfortune of being reported. Please contact us so that we may together come to a resolution that works for all parties.


what we know

WE KNOW under the Affordable Care Act, more consumers have access to health insurance however even with the increase in the medically insured, patients now may also face higher deductibles, co-payments and out of pocket expenses, which providers must collect directly from patients. When a patient is uninsured they become a “Self Pay” creating even more financial hurdles to leap over.

WE KNOW how important it is to do whatever you have to do to stay healthy. Neglecting to stay on top of a “small” medical condition like a simple cough that won’t seem to go away can turn into a life-threatening issue.

WE KNOW that paying for a medical visit can be very expensive! When you have to decide whether to pay for your blood pressure pills verses food for your family or gas for your car, trying to do the right thing can become blurred.

WE KNOW many people go through these tough times and find it hard to pay their bills on time. When your file is placed with Innovare Patient Relationship Management you have the opportunity to keep a good credit rating while maintaining the relationship with your doctor or facility all with a company that understands the hardships that and individual or family can face.

how we can help

If a Patient Relationship Representative contacts you, rest assured that we are here to help you move past your debt and will treat every account according to the

The Innovare Way
  • To Always be Professional in manner
  • To Always be Understanding of patient situations
  • To Always be Informative in all aspects of the account

Our healthcare recovery experts are willing to guide you in the right direction. Whether it’s creating a payment plan, taking partial payments or simply assisting you in closing your account.

Our main goal is to provide you with a positive recovery experience that will leave you thanking your doctor on your next visit.