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patient relationship management

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medical debt recovery

the industry standard

It’s our mission to execute a patient relationship method of recovery that will increase revenue, eliminate the hassle of overhead and centralize service and support.

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Welcome To Innovare Patient Relationship Management

Whether your medical practice is large or small we can help. Delinquent medical accounts or unresolved insurance claims can kill a business. Let us at Innovare PRM help get your account receivables up to speed and back in your bank account where the money should be. We want you to not only be happy with our services, but we also strive to build a long lasting relationship with you, while keeping your patients happy, giving you piece of mind that your accounts receivables are in great hands.

patients

Under the Affordable Care Act, more consumers have access to health insurance however even with the increase in the medically insured, patients now may also face higher deductibles, co-payments and out of pocket expenses, which providers must collect directly from patients.

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clients

Innovare Patient Relationship Management was started to provide a solution for accounts receivables and customer service woes. We separate ourselves from the average agency by offering our services only to the Healthcare Industry and by practicing a relationship method of recovery.

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compliance

Innovare Patient Relationship Management is in Full Compliance! The debt collections industry is increasingly regulated. Collection agencies who are not in compliance have created a bad reputation because of their many abuses, both perceived and real against debtors.

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Why Choose

Innovare Patient Relationship Management?

Collecting money from patients is one of the processes that gives practices the biggest headaches; putting doctors, administrators and staff in uncomfortable positions with the patients that they want to see get well. Without effective billing and collections, it can be difficult for practices to stay in business. For this reason, many organizations choose to outsource their medical collections to Innovare Patient Relationship Management. Doing so can save time and increase cash flow, resulting in a healthier operation all around.

Innovare Patient Relationship Management conducts a very diplomatic early out and third party intervention by effectively getting patients to respond to past due statements. We are so confident in our system that we offer our Field Goal (Early Out) program and services without any contingency or flat fees.

Is Innovare Patient Relationship Management

Right for You?

One of the many business questions physicians face is whether to outsource their medical billing to third-party or do it in-house. Some physicians would assume outsourcing accounts receivable to a third party service makes the most sense. After all, they’re the experts with the resources to properly process your accounts. Others might want to maintain control of collections and do it all in-house.

Both methods of revenue cycle management have benefits and drawbacks. It’s up to the individual practice to weigh the pros and cons before deciding which approach is best.

Fortunately, Innovare Patient Relationship Management provides the tools to help you make this decision fast, secure and with confidence. One of our account manager’s will be happy to provide you with a “No Obligation” analysis that will clearly show that it’s time to give your practice or organization an upgrade.

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just a little bit of

stats

75 As of 2012, 75 million people reported problems paying their medical bills or were paying off medical debt
$45.9 U.S. hospitals provided $45.9 billion in uncompensated care in 2012, representing 6.1 percent of annual hospital expenses
3.3 The average practice will send 3.3 billing statements before a patient’s outstanding balance is paid in full MGMA Connexion – April 2010
$15.77 The average practice will recover just $15.77 for every $100.00 owed once a patient’s bad debt is turned over to collections MGMA Connexion – April 2010

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clients say

YOUR STAFF HAS GONE OUT OF THEIR WAY TO ENSURE THAT MY DELINQUENT ACCOUNTS ARE RECOVERED. I HAVE SAVED HUGE SINCE CENTRALIZING SERVICE AND SUPPORT. MANY OF MY RETURNING PATIENTS HAVE MADE IT A POINT TO COMPLEMENT THEIR EXPERIENCE WITH YOUR AGENTS. I AM LOOKING TO EXPAND MY BUSINESS THANKS TO INNOVARE PATIENT RELATIONSHIP MANAGEMENT.

JOHN C. SALAS

M.D.

As a growing business, it's crucial that we maximize our cash flow, and Innovare PRM really helps us do that. In addition, your customer service has been excellent and we've enjoyed working with all of you.

Chris H.

Premier Family Practice